Remove a Flag

You can remove a flag associated with a case, but it is recommended to mark a flag as complete instead. See Complete a Flag for more information. To remove a flag, complete the following:

Select the flag(s) and click Delete record on the Flags panel.

Click OK in the Delete Selected Items box.

The Flags panel refreshes and shows the remaining flags associated to the case.

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Last updated 2/29/2024.